PLANETROMEO Privacy Statement
Your privacy and that of all our Users is very important to PlanetRomeo. When you
visit or use the PlanetRomeo Website or App we receive Data that is personal to you.
This Privacy Statement describes how PlanetRomeo safeguards and processes your
Personal Data. We recommend you read it carefully. Words in this Privacy Statement
which you can find here.
This Privacy Statement includes information about:
- The kinds of Personal Data processed by PlanetRomeo
- Cookies and similar technologies
- For what purposes does PlanetRomeo process Personal Data?
- What security measures are in place to protect Personal Data?
- PlanetRomeo’s limits of responsibility concerning third parties
- Viewing and changing your Personal Data
- Changes to this Privacy Statement
- Applicable law and competent court
- What to do if you have any questions or remarks
1. The kinds of Personal Data processed by PlanetRomeo
- a. Essential Account and Profile data
To access the non-public part of the Service, you must first create an Account.
PlanetRomeo offers four different kinds of Account (user, club, guide, escort).
When you create an Account, you have to provide some Personal Data, such as your
preferred profile name, your location, your birth date and your email address.
PlanetRomeo stores this Personal Data as well as other Personal Data provided by
you when you use the Service.
- b. Voluntarily provided data
You can voluntarily upload additional Personal Data to your Account and Profile,
for example body stats, personal interests, information about your sexual
preferences, and how people can get in touch with you. You can also choose to
upload and display personal photos of yourself in your Profile or your gallery.
Personal Data that you upload to your profile or that you post on the Website
becomes public. This means that anyone may be able to see this information, for
example through the User search feature. You should always think carefully about
what information you want to make public and what you would prefer to keep
private. You can customize your privacy settings in your Account.
If you choose to purchase Additional Services such as a PLUS subscription,
you will need to provide certain information to our payment provider Adyen,
as further described in section 3.
If you have any written communication with PlanetRomeo’s support, the
communication and any data supplied to PlanetRomeo will be stored.
When using the Service you have to provide your location, which we store on
our servers. You choose your location by means of Google Location Services
and your web browser or mobile device. For a description of data collected
and used by them, please see their privacy policies.
You may also choose to share your location. In doing so, other functionalities
become available. This will, for instance, enable you to see the distance
between yourself and other Users.
Like on other websites and apps, revealing your location is not without risk.
Sharing your location can reveal intimate information about yourself and your
activities. Because of these risks, PlanetRomeo gives you the option of
choosing if a location is shared or not.
Please be aware, if you activate your mobile position which is automatically
tracked by GPS, your location will always be shared.
By doing this you may be giving others an intimate overview of your habits
and patterns. This could include sensitive data such as: visits to hospitals,
places of worship, presence at political demonstrations or presence
at locations that might reveal information about your sex life. Revealing your
location could also increase your risk of burglary, physical aggression and
- c. Automatically generated information
Like most other websites and apps, PlanetRomeo gathers and processes
automatically generated information about how you use our Service. This also
occurs if you visit our Website without logging in to an Account. The
information gathered includes among other things your IP-address or the
identifier of your device, your browser type (the program or app you use for
viewing internet pages) and the display resolution of your computer screen or
mobile device. This kind of information helps us to better understand how our
Service is used, to facilitate its usability, and how we can improve it to suit
the needs of our Users.
- d. Additional requested information
PlanetRomeo may request additional information from you to verify
information you have posted on your Account or Profile.
- What are cookies?
text file that is stored on your computer or mobile device by a website’s server and
only that server will be able to retrieve or read the contents of that cookie.
PlanetRomeo’s cookies do not include Personal Data as such, but only links to it by a
- Cookies used by PlanetRomeo
They also contain information regarding the settings you have saved in your Account,
so these settings are remembered the next time you log in. Cookies also let you
navigate between pages efficiently, store your preferences, and generally improve
your experience of our Service. Cookies make the interaction between you and the
Service faster and easier.
PlanetRomeo also uses advertising cookies of DoubleClick (Google). These cookies
enable you to for instance see advertisements, which are relevant based on your
location. They limit the number of times advertisements are shown to you and they
measure the effectiveness of an advertising campaign. PlanetRomeo will not track
your behavior outside of the PlanetRomeo Website. For more information about
Please be reminded that PlanetRomeo does not sell the information collected by
cookies, nor do we disclose the information to third parties, except where required by
law (for example to law enforcement agencies).
- Managing cookies
Managing cookies is your own responsibility. When logging in to the Service, you
automatically consent to the placement and use of these cookies by PlanetRomeo. If
you don’t want to receive cookies, you can modify your browser or settings of your
mobile device so that it notifies you when cookies are sent to it or you can refuse
cookies altogether. You can also delete cookies that have already been set by means
of your browser settings or settings of your mobile device.
Please note that if you’re using a computer that is also used by other people, always
log out from the Service using the logout link, delete cookies that have been set and
close your browser window. Remember to also keep your password strictly private to
prevent others from being able to use your Account.
If you wish to restrict or block web browser cookies which are set on your device then
you can do this through your browser settings; the Help function within your browser
should tell you how. Alternatively, you may wish to visit
which contains comprehensive information on how to do this on a wide variety of
But please keep in mind, that disabling cookies for PlanetRomeo’s Service, most parts
of the service will not work.
3. For what purposes does PlanetRomeo process Personal Data?
PlanetRomeo processes Personal Data for the following purposes:
- to enable you to use the Service
- to deliver Additional Services that you have purchased
to keep you updated with relevant information about our Service,
for example through content, promotions, surveys etc.
- to inform you about PlanetRomeo’s other products or services
- to provide you with targeted advertisements
- to improve and/or customize the Service
- to identify and prevent fraud
- to provide support
- to verify information posted on your Account or shared by you via the Website
- to pass your Personal Data to third parties, if we are obliged to do so by law
- Use of Personal Data by PlanetRomeo
PlanetRomeo will process the Personal Data you provided to enable you to
create an Account and Profile and to use our Service. PlanetRomeo may also
use your email address to send you information and updates about your
PlanetRomeo aims to keep you informed of any changes to its Services, or similar
products or services. PlanetRomeo will use your Personal Data to notify and/or
email you regarding these changes, products or services. Please be aware that
you will also receive emails and/or notifications from PlanetRomeo concerning
the proper functioning of your Account.
PlanetRomeo allows you to interact and communicate with other Users. For
instance, you can share content or your location. If you have unread messages
on your Account and you have not read them within two weeks, PlanetRomeo
may remind you about these messages. You can also ‘opt-in’ to receive an
email notification every time a message is sent to you via the Service, by
ticking the box for the “Offline Notification” available in your Account.
PlanetRomeo may use User Content that Users have chosen to make publicly
visible and available only for internal marketing purposes on the Website or
App (like highlighting new profiles on the Start-page or Top Footprints). The
marketing is therefore limited to the Website and App and only pertains to
PlanetRomeo itself. PlanetRomeo will never use non- public User Content for
these limited marketing purposes. The User Content will not be used for
marketing of third parties.
When you write to PlanetRomeo with an enquiry, request or question, you
may choose to include some Personal Data. Such communications and any
additional data supplied will be stored by PlanetRomeo. PlanetRomeo may
use your email address to reply to you and your Personal Data may also be
used to help us improve or respond more effectively to your customer service
requests and support needs.
PlanetRomeo may request additional information from you to verify Personal
Data or other information posted on your Account, on your Profile or that you
have otherwise shared via the Service. Based on this information,
PlanetRomeo may, at its sole discretion, decide to remove certain Personal
Data or information and/or to suspend your use of the Service or terminate
- Transmission of Personal Data to third parties
PlanetRomeo does not sell, trade or rent your Personal Data to third parties
without your prior consent.
PlanetRomeo can provide your Personal Data to third parties, when this is
essential for providing the Service and/or Additional Services to you or
for carrying out your instructions.
If you choose to purchase Additional Services such as a PLUS subscription,
you will be directed to a payment page of our payment provider Adyen.
PlanetRomeo does not receive, process or store your name, address, credit or
debit card data, or bank account information. In case you choose a recurring
subscription, PlanetRomeo only stores the expiry date of your credit card.
The financial details you provide will be processed by Adyen as our processor
on our behalf, only with the sole purpose of completing the financial
transaction. These financial details will only be passed on to financial
institutions who are involved with the chosen transaction (eg. your bank or
credit-card company). Adyen will not pass on any financial details to other
third parties, unless it is compelled to do so by law. For more information
about Adyen, and its security, visit
PlanetRomeo may provide “aggregated anonymous data” about the usage of
the Service to third parties for such purposes as it deems to be appropriate.
“Aggregated anonymous data” is data that cannot be traced back to you and
which therefore does not count as Personal Data. For instance, PlanetRomeo
may use aggregated anonymous data to better understand how you and other
Users use the Service.
In the event that PlanetRomeo (or any parts of it) are transferred to a third
party, or that PlanetRomeo merges with a third party, or undergoes
reorganization, your Personal Data may also be disclosed and/or transferred to
that third party. This third party will have the right to continue to use Personal
Data and other information that you provided to PlanetRomeo.
PlanetRomeo may disclose your Personal Data where it believes, in good
faith, that it is necessary to comply with a court order, ongoing judicial
proceeding, criminal or civil subpoena, or other legal process or request by
law enforcement authorities in the Netherlands, or to exercise its legal rights
or defend itself against legal claims.
4. What security measures are in place to protect Personal Data?
The security of your data and that of other Users is very important to PlanetRomeo.
We have implemented technical and organizational measures to protect your Personal
Data against loss or any form of unlawful processing. PlanetRomeo stores Personal
Data on servers with limited access. These servers are located in secured buildings.
PlanetRomeo offers SSL encrypted access. Using SSL, the data exchange between
your personal computer or mobile device and PlanetRomeo’s server is protected with
up to 256-bit encryption to help prevent unauthorized parties from being able to
intercept and read your data. SSL encryption is always activated during the login
process. After logging in, the site reverts to being unencrypted.
Users who activate SSL get encryption for the whole Website. If you wish to use SSL,
click “Activate SSL” on the login page. Alternatively you can use one of our URLs
by using ‘https://’ instead of ‘http://’.
It is your responsibility to protect the security of your Credentials. Please note that
emails, instant messages and other means of correspondence are not necessarily
encrypted. PlanetRomeo strongly advises you not to communicate any confidential
information through emails, instant messages or other means of correspondence.
5. Limits of responsibility concerning third parties
Our Service may contain services offered by third parties. There may also be
advertisements or content containing hyperlinks to the websites or services of
partners, advertisers and other third parties. An example of this is PlanetRomeo
PlanetRomeo has no control or influence over the content, websites or services of
these third parties. Different privacy policies may apply to the use of third party
websites and services. This Privacy Statement only relates to Personal Data which
has been obtained by PlanetRomeo through your use of the Service. PlanetRomeo
does not accept any responsibility or liability for the content, practices or operation of
third party websites and services.
When you use our Service, you are responsible for the Personal Data and information
about yourself that you choose to share with others via the Service. PlanetRomeo
does not accept any responsibility or liability in this regard.
6. Viewing and changing Personal Data
You can always view, edit or delete the Personal Data in your Account. You can also
change the visibility settings of your Personal Data in your Account.
If you want to know what Personal Data PlanetRomeo has stored about you, you can
contact PlanetRomeo, with reasonable frequency, by sending an email to
firstname.lastname@example.org. PlanetRomeo will send you an overview of all your
stored Personal Data within four weeks.
After receipt of this overview, you may request PlanetRomeo to correct, supplement,
delete or block Personal Data that is factually incorrect, incomplete or irrelevant for
the purpose of processing, or if the data is in violation of a legal provision.
PlanetRomeo will inform you within four (4) weeks whether it will comply with your
If you wish to delete your entire Account you can do so in your Account on
www.planetromeo.com. If you use an App, be aware that your Account and Profile
are not deleted when you remove them from the app or when you delete the App
from your mobile device.
After deletion of your Account, PlanetRomeo may store your Personal Data and
Account for a further period of time for a number of reasons, including but not limited
to legal obligations concerning the retention of accounting information and the
prevention of malicious actions resulting from identity theft or other offences or
crimes such as fraud. Deleted Personal Data and Accounts are only accessible to
PlanetRomeo and cannot be accessed by any users of the Service. All retained
Personal Data continues to be subject to this Privacy Statement.
7. Changes to this Privacy Statement
PlanetRomeo can update this Privacy Statement at any time. PlanetRomeo will
publish the updated version of the Privacy Statement via the Service. PlanetRomeo
encourages you to check this page from time to time to be aware of any changes to
this Privacy Statement and to stay informed about how PlanetRomeo protects your
Personal Data. You acknowledge and agree that it is your responsibility to review this
Privacy Statement periodically and familiarize yourself with any updates.
8. Applicable law and competent court
This Privacy Statement is governed by and construed in accordance with the laws of
the Netherlands. All disputes resulting from or arising out of this Privacy Statement
9. What to do if you have any questions or remarks
If you have any questions or remarks about PlanetRomeo’s Privacy Statement, please
contact PlanetRomeo via the Website or by sending an email to
Last update: 27th September 2012.